21+

66 game Responsible Gambling

Staying within your limits while having fun is what smart play really means. Keep yourself safe, keep your family safe.

Safe Environment Self-Exclusion 24/7 Support Deposit Limits

Gambling is for entertainment, not stress

66 game believes that online betting and casino gaming should be a controlled form of entertainment — not another source of stress in daily life. The safety of every player on our platform is our highest priority.

Online gambling is fundamentally a game of chance — every bet carries the risk of loss and there is no guarantee of getting lost money back. Those who believe they can win back losses through more betting often end up in greater difficulty. So set a budget from the start and stay within it.

Reading 66 game's Terms and Conditions will show you how we are committed to protecting players. Our Privacy Policy also explains how we keep your personal information secure. For more specific questions about responsible gambling, see our FAQ section.

Remember: betting is an activity for adults. 66 game provides services only to individuals aged 21 or above. No minor will be allowed to open an account or play.

Quick Reminders

  • Only bet money you can afford to lose
  • Do not bet more to try to win back what you have lost
  • Set limits on both your time and money spent playing
  • Never bet with borrowed or loaned money
  • Be honest with your family and friends
21+

For ages 21 and above only

To participate in any casino game or sports betting activity on 66 game, users must be at least 21 years old. If age cannot be verified during identity checks, the account may be suspended.

Set your own limits

66 game helps players keep their gambling habits in check. Contact our 24/7 live chat support to use any of the options below.

Deposit Limit

Set a maximum amount for daily, weekly, or monthly deposits. Once a limit is set it takes effect immediately; a waiting period applies if you wish to raise it.

Session Time Limit

Decide in advance how long you will play in one sitting. When the set time is up, a reminder is shown and the session can end automatically if needed.

Loss Limit

Set the maximum amount you are willing to lose within a given period. When that limit is reached, the account automatically goes into a temporary pause.

Cooling-Off Break

Take a temporary break from 1 day to 6 weeks. During this time you will not be able to log in and no marketing messages will be sent to you.

Self-Exclusion

If you need a long-term break, apply for self-exclusion. Once active, your account is fully closed for the specified period and a review is carried out before it can be reopened.

Reality Check Notice

At set intervals, a summary of your session time and spending is displayed so you can make an informed decision about whether to continue playing.

Recognise the warning signs

Gambling problems develop gradually. If you notice any of the signs below in yourself, it is time to seek help.

Going over budget

You plan to stay within a limit each time, but end up spending more than intended — this is an important warning sign.

Chasing losses

Placing bigger bets after a loss to try to win the money back — this habit can quickly lead to much greater losses.

Hiding from family

Keeping your gambling activity secret from family or friends, or lying about it, means the situation is becoming serious.

Emotional distress

Feeling irritable or restless when you cannot play, or turning to gambling to escape a low mood.

Losing track of time

Hours pass without you realising it while playing — time for work, sleep, or family is being cut short.

Borrowing to gamble

Taking out loans to fund bets, missing repayments, or borrowing money from others — this is a sign of serious financial difficulty.

Ask yourself a few questions

Answer the questions below honestly. If more than three of your answers are "yes", please talk to our support team.

1. In the past month, have you deposited more than the limit you set for yourself?
2. After a loss, have you placed more bets to try to recover from a low mood?
3. Have you avoided talking about gambling when with family or friends?
4. When short of money for gambling, have you considered or actually borrowed money?
5. Even after winning, have you found it hard to stop and kept trying to win more?
6. Have you given gambling more priority than work, study, or family responsibilities?
Remember: These questions are not a diagnosis. They are only meant to help you become aware of your own habits. If you are concerned, let our support team know via 66 game's live chat or seek help from a professional counsellor.

Where to find help

Asking for help is not a weakness — it takes courage. You can get support through any of the channels below.

66 game Live Chat

Our support team is available 24 hours a day, 7 days a week in both Bengali and English. For limit setting, cooling-off, or self-exclusion, simply let us know via live chat and we will act promptly.

Email Support

In addition to live chat, you can also reach us by email. If you send any responsible gambling request or concern by email, our team will respond as quickly as possible.

Family and Professional Support

Talk to a trusted family member about how you are feeling. You can also seek help from a professional mental health counsellor — professional advice is highly effective for gambling-related problems.

Apply for Self-Exclusion

If you feel you need a long-term break, fill in the details below. Our team will activate self-exclusion on your account.

After this form is submitted, our team will contact you within 24 hours and take action on your account.

66 game's Promise

66 game believes that the foundation of lasting entertainment is player well-being. That is why we have taken these steps not merely to follow rules, but out of genuine responsibility.

  • Minors (under 21) have no way to open an account or play
  • Self-exclusion requests are processed promptly
  • No marketing messages are sent while a cooling-off period is active
  • Responsible gambling tools are always available free of charge
  • Our support team speaks Bengali, so there is no language barrier
  • If problem gambling is identified, we may reach out proactively

Advice for Parents and Guardians

If a minor in your household uses a device, use parental control software. Options to block online gaming and betting sites are generally available in the device's browser or operating system settings.

Also keep your 66 game account login details secure and do not share them. If you believe someone is using your account without your permission, contact live chat immediately.

Questions about responsible gambling

Yes, when self-exclusion is active your existing account balance is kept safe. You will be able to access it when you reactivate your account after the period ends. Contact our live chat for more details.

No, the rules differ for each. Lowering a limit takes effect immediately — this is for your protection. A request to raise a limit takes effect only after a set waiting period, to prevent impulsive decisions made in the moment.

A cooling-off period is a short-term break — typically from 1 day to a few weeks. Your account reactivates automatically once the period ends. Self-exclusion is a long-term or permanent break that does not reactivate without a review at the end of the period. If you are unsure which is right for you, our support team will help you make the right decision.

Third-party requests require verification. The account holder's identity must be confirmed, and in some cases the account holder's own consent may be needed. In such situations, please explain the circumstances in detail via our live chat — we will assess the situation with sensitivity.

The first step is to let our support team know through 66 game's live chat — we speak Bengali and are available 24 hours a day. We will help you set up the right tools and, if needed, point you toward a professional counsellor.

RTP (Return to Player) is a theoretical calculation of the average return across all bets over the long term — it is not a guarantee of any short-term or individual outcome. For example, if a game's RTP is 96%, it means that on average ৳96 is returned per ৳100 wagered across thousands of spins; your actual session result may be higher or lower. RTP is not a guarantee of winning.